FAq's

 

Our Team

J.Tails (fur)panions are not only animal lovers but have profesional pet care experience. Whether it is volunteering at a local animal shelter or working at a veterinary clinic, our (fur)panions are familiar with common ailments and behaviors and know how to handle them. As well, before joining the team they undergo a background check, are insured/bonded and go through our J.Tails training. 

What we can do for you

All of our services are app based. Allowing you to book/cancel appointments, GPS track services, receive live chat/update information and even automatic weekly payments. All of this can be down from your mobile devices or tablets, all you need is Wifi. 

We are also available 7 days a week from 7 am to 7 pm. We never charge extra for multiple pets, same day booking, cancellations, weekend or holidays. You're even able to book an appointment up to 4 hours prior to desired time. 

How to get started

To choose J.Tails as pet care provider there is only a few simple steps!

1. Meet & Greet

  • Online: Fill out the online form then download and register with the Handlr app (links below).
  • In person: We can schedule this over the phone, email or text. Or you can create an appointment after you download and register with the Handlr app.

2. Lock Box: This is where your key will be kept, to give us access to take care of your pet. For an online meet & greet one will be delivered to your home within 24 hrs. Otherwise you will receive one during your in person meet & Greet.

3. You're all set! You can book as much or as little as your pet needs.