FAq's

 

Our Team

J.Tails (fur)panions are not only animal lovers but have profesional pet care experience. Whether it is volunteering at a local animal shelter or working at a veterinary clinic, our (fur)panions are familiar with common ailments and behaviors and know how to handle them. As well, before joining the team they undergo a background check, are insured/bonded and go through our J.Tails training. 

What we can do for you

All of our services are able to be booked without having to download an app. Allowing you to book/cancel appointments, GPS track services, receive live chat/update information and even automatic weekly payments. All of this can be down from your mobile devices or tablets, all you need is Wifi. 

We are also available 7 days a week from 7 am to 7 pm. We never charge extra for multiple pets, same day booking, cancellations, weekend or holidays. You're even able to book an appointment up to 4 hours prior to desired time. 

How to get started

To choose J.Tails as pet care provider there is only a few simple steps!

1. Meet & Greet

  • Online: Fill out the online form.
  • In person: We can schedule this over the phone, email or text. Or you can create an appointment 

2. Lock Box: This is where your key will be kept, to give us access to take care of your pet. For an online meet & greet one will be delivered to your home within 24 hrs. Otherwise you will receive one during your in person meet & Greet.

3. You're all set! You can book as much or as little as your pet needs.