When can I come for a tour?
We do live virtual tours Monday-Friday 4:30 pm-7pm. This allows you to view the live webcams and see the facility from the privacy of our lobby. Allowing the dogs as little interruptions as possible during their time with us. Only humans please for the tours, no pups at this time.
What is needed to participate at Barkyard?
We ask that all dogs be able to pass a temperament test to ensure they will be a good fit for group play. As well, they will need to be spayed/neutered if older than 6 months, and have the following up to date vaccines: Rabies, DAPP, Bordetella.
What is a Temperament test?
Temperament tests are done Monday-Friday and are for new dogs. It helps us ensure that they will be a good fit for Barkyard and also helps acclimate them slowly. The temperament test takes a minimum of 4 hours (half day).
My dog isn’t friendly with other pups, but I want it to be…
We recommend contacting Sit Happens Dog Training and Behavior Modification to help get your pup to the point where it would have a good time in social settings. Until then, we’d love to provide in home pet care.
Are the dogs separated?
Yes! We separate by size and temperament to ensure that all the pups at J.Tails Barkyard have a fun and safe environment.
Do you offer discounts for multiple dogs?
Yes, each additional pup will enjoy 20% off their daycare or boarding.
What does it cost to board multiple dogs?
If the dogs in the same family are sleeping in the same house, the only additional charge is for daycare at 20% discount.
How quickly do I have to use a package?
After buying a package, your pup has 1 year to use everything.
How often should my dog come?
We recommend 1 time a week minimum and 2-3 times a week depending on your dog. Though you’re welcome to come daily, we recommend 3 times a week at most. As daycare can be a fun, but an exhausting place.
What does my dog do when there?
All dogs enjoy a routine of: Indoor play 7-10 am, Outdoor Play 10-12 pm, Nap Time 12-2:00 pm, Outdoor Play 2 pm - 3 pm, Indoor Play 3:00-4 pm, Brush Out 4-4:15 pm, then Go Home time 4:30 - 7 pm. We have toys, interactive objects and pools to keep them entertained.
How do I watch the live webcams?
The live webcams can be viewed in your pet parent portal when your pup is checked in with us. Drop down menu>Photos/Videos>Live Webcams.
Do I need a reservation to come?
We ask that for your pups first visit that you make a reservation prior. Afterwards, reservations are appreciated and help us prepare for the day, but not necessary.
Will my dog be kenneled?
We use our kennels during naps and go home time 4:30-7 pm. This is needed to ensure that we are able to safely remove 1 dog at a time from the play area and return them to their pet parent. As go home time can be an exciting things for most dogs.